Frequently Asked Questions


Is a High School diploma required to take a program?
You are not required to have a high school diploma to take any of the continuing education programs. 

Will I receive job placement after completing the program and/or passing the certification exam?
You will have access to the Monroe College Career Services Office. This includes career coaching, resume writing assistance, access to Job Fairs and other services provided.  You will have ability to work with an career services advisor to assist you with your job search. 

Are college credits gained through these programs?
You can gain college credit toward a future Monroe College degree.

Do I have to pay in full before starting classes?
You must pay the program fee before the start of your classes.  Class size is limited so your payment will secure your spot in the program. 

What is your refund policy?
Your tuition will be refunded if you are not happy with the program within the first 3 weeks of a program.  We hope this will not be the case being that we are dedicated to your professional development and will do everything we can to assist you in meeting your goals. 

Can I pay for the program using cash?
You are able to pay directly in this registration portal using a credit card.  If you prefer to pay with cash, please contact Krystal Bruce at kbruce@monroecollege.edu.  Arrangements will be made where you can pay directly at Monroe College's Bursar office in the the Bronx or New Rochelle campus. 

Do I have to buy a text book for my class?
Yes, you will be responsible for purchased textbooks for your specific class.  Monroe uses ebooks which reduce the costs of books significantly. 

Do you guarantee that I pass the licensed certification exam after the completion of a program?
You will receive a certificate of completion once you successfully finish a Monroe continuing education program.  The programs provide you with thorough preparatory course work so that you should be prepared to take the certification exam.  We will support a successful outcome with free tutoring.  You should contact your professor if you are having difficulty at any point during the program.  There will be different academic benchmarks during the program which will allow you to assess your knowledge. Attendance and participation are required to help you achieve success.